sTurn Visitors Into Qualified Leads 24/7 With AI.
All your customer conversations in one place SMS, Web Chat, WhatsApp, Email. Our AI handles From Hello to Handoff.
Next-Generation Customer Experience
The AI-First Revolution Starts Here
Transform scattered communications into a unified intelligence platform. Where every conversation becomes data, every response becomes learning, and every customer becomes a champion.
AI Active: 95% Resolution
Human Handoff: Seamless
From Chaos to Intelligent Order
LocalBoxs transforms your scattered customer interactions into a streamlined, AI-powered workflow.
Scattered Communications
Missed Opportunities
Calls go unanswered, emails get lost, WhatsApp messages pile up. Every missed interaction is a lost customer.
Inconsistent Service
Different agents, different answers. Customers get frustrated by repetitive questions and varying quality of support.
High Operational Costs
Paying per agent or per resolution leads to unpredictable, escalating expenses as your business grows.
Unified Intelligence
Instant, Consistent Replies
AI handles 95% resolu common queries instantly, ensuring every customer gets a fast, accurate response.
All Channels, One View
Phone, SMS, WhatsApp, email, web chat—all conversations in a single, intuitive dashboard.
Predictable, Scalable Costs
Fixed monthly fee, unlimited agents and AI. Grow your business without fear of escalating support costs.
Three Pillars of Success
Everything you need to handle customer conversations professionally.
Answer Faster
Auto-reply, ticketing, scheduled follow-ups and call-backs.
All Channels in One Desk
Phone, SMS, WhatsApp, web chat, email, social.
Own & Scale Without Penalties
Unlimited agents & AI, predictable costs, no lock-in.
Answer Faster
Auto-reply, ticketing, scheduled follow-ups and call-backs.
All Channels in One Desk
Phone, SMS, WhatsApp, web chat, email, social.
Own & Scale Without Penalties
Unlimited agents & AI, predictable costs, no lock-in.
What You Get
Everything you need to handle customer conversations professionally. All channels, all features, unlimited usage.
Web Chat
Live chat widget
- Pre-chat forms
- Chat history and transcripts
- File sharing
WhatsApp,Telegram,SMS
Business WhatsApp,Telegram,SMS integration
- SMS campaigns and responses
- Two-way messaging
- Media sharing
Email Integration
Unified inbox
- Email templates
- Auto-responses
- Thread management
AI Assistant
Instant responses to common questions
- Smart routing to human agents
- Learning from team responses
- Multi-language support
CRM Connection
Sync with your existing CRM
- Customer history and notes
- Lead tracking and scoring
- Contact synchronization
Dashboards & Reports
Real-time conversation metrics
- Agent performance tracking
- Customer satisfaction scores
- Custom analytics
Automation
Workflow automation
- SLA alerts and escalations
- Scheduled follow-ups
- Custom triggers
Knowledge Base
Centralized information hub
- AI-powered search
- Self-service options
- Content management
Security & Compliance
Data encryption and audit logs
- Export capabilities
- Role-based access
- Compliance reporting
All Features Included
No add-ons. No hidden fees. No per-feature charges. Everything you need to run professional customer support.
Unlimited agents
Unlimited AI responses
Full data ownership
LocalBoxs vs. Traditional Providers
See how our model differs from per-agent and per-resolution providers. Focus on outcomes, not just features.
Feature
LocalBoxs
Per-Agent Providers
Per-Resolution Providers
Pricing Model
Fixed setup + LLM
Per agent monthly
Per conversation
Channels
All included
Limited
Limited
AI Automation
Unlimited usage
Limited responses
Pay per use
Follow-up Automation
Built-in
Extra cost
Not available
CRM Approach
Flexible integration
Proprietary
Limited
Ownership
Your data, your choice
Vendor locked
Vendor locked
Scaling Cost
Predictable
Grows with team
Grows with volume
Lock-in
None
High
High
Predictable Costs
Fixed monthly fee. No surprises. Scale your team without scaling your costs.
All Channels Included
Phone, WhatsApp, email, chat. Everything you need, nothing you don't.
No Vendor Lock-in
Export your data anytime. Host on your infrastructure. Own your customer relationships.
We stopped paying per seat and finally own our data. Support scales smoothly now—no surprise bills.
Alex Thompson
COO, Innovatech
Security & Ownership
Your data, your infrastructure, your control. Enterprise-grade security with complete transparency.
Data Residency
Choose where your data lives. Host in Ethiopia, Kenya, or your preferred region.
- Local data centers
- Compliance with local laws
- Reduced latency
Access Control
Least-privilege access. Role-based permissions. Audit logs for compliance.
- Role-based permissions
- Multi-factor authentication
- Session management
Data Export
Export conversations, contacts, and reports anytime. No vendor lock-in.
- Full data portability
- Multiple export formats
- Automated backups
BYO LLM
Optional - bring your own AI keys for maximum control.
- Use your own AI models
- Custom AI configurations
- Enhanced privacy
Enterprise Compliance
Built for enterprise requirements with industry-standard security practices.
Data Encryption
End-to-end encryption for all data in transit and at rest.
Audit Logs
Complete audit trail for compliance and security monitoring.
Access Management
Granular permissions and multi-factor authentication.
Our Data Ownership Promise
You own your customer data. You control where it's stored. You can export it anytime. No vendor lock-in, no hidden fees, no surprises.
1
Your Infrastructure
Deploy on your servers or choose our managed hosting.
2
Your Data
Complete control over customer conversations and data.
3
Your Choice
Export and leave anytime. No contracts, no penalties.
Proven Outcomes
Cut first response time by 90%. Shifted 70% of volume to AI. Reduced tooling costs by 60%+.
Cut first response time by 90%. The AI handles most queries instantly, and our team focuses on complex issues. Game changer.
Sarah Chen
Head of Support, TechFlow
Shifted 70% of volume to AI. We went from drowning in tickets to proactive customer success. The holding AI ensures no one waits.
Marcus Rodriguez
VP Operations, DataSync
Reduced tooling costs by 60%+. One-time setup vs. monthly per-seat fees. We're saving thousands monthly while improving service.
Jennifer Park
Founder, CloudScale
Finally, we own our customer data. Self-hosting gives us the control and security we need, without being locked into a vendor's ecosystem.
Sofia Almeida
Software Manager, Trailhead Robotics
We were skeptical about a one-time setup fee, but it's paid for itself ten times over. Predictable costs and unlimited agents are exactly what a scaling startup needs.
Priya Narayan
Engineering Manager, Nimbus Commerce
The seamless escalation from AI to a human agent is incredibly smooth. Our team can jump into conversations with full context, leading to faster, more effective resolutions.
Marco Santoro
Senior Developer, Lumen Health
Our customer satisfaction scores have jumped 20 points since we implemented Voxe. The AI is fast, accurate, and lets our human agents focus on the really tough problems.
Vera Kowalski
SRE Lead, Bluepeak Logistics
Frequently Asked Questions
Here are some of the most common questions we get.
Is WhatsApp Business available in Ethiopia?
Yes, we support WhatsApp Business API integration for Ethiopian businesses. We help you get approved and set up the integration.
How long does onboarding take?
Basic setup takes 2-3 days. Full configuration with AI training takes 1-2 weeks. We provide free onboarding and training.
What training and support do you provide?
Free onboarding, video tutorials, documentation, and email support. Optional training sessions available. Support team in Ethiopia.
Where can I host my data?
Your choice - our managed hosting in Ethiopia/Kenya, or your own infrastructure. We help you choose the best option for your needs.
What languages do you support?
Amharic, English, and 20+ other languages. AI responses adapt to customer language automatically.
Can I migrate from my current system?
Yes, we help import contacts, conversation history, and configurations from most platforms. Migration is included in onboarding.
What happens if I want to leave?
Export all your data anytime. No contracts, no penalties, no lock-in. We believe in earning your business every day.
Do you offer custom integrations?
Yes, we can integrate with your existing CRM, ERP, or other business systems. Custom integrations are included in our plans.