What are LocalBox Lockers?

LocalBox Lockers are secure, self-service kiosks where you can pick up packages at a time and place that is convenient for you.

How do I use a Locker?

To use an LocalBox Locker as your shipping destination, find a Locker and add it to your address book. Then, during checkout, select the Locker as your shipping address. Once your package has been delivered, we will email you a unique code. Simply visit your selected Locker and enter the code on the Locker’s touchscreen, then remove your package after the Locker’s door opens.

Are there package size restrictions?

Yes. Most normal sized packages under 45lbs and 75 linear inches are acceptable.

For localbox Lockers the maximum package size is 16”H X 15”W X 21”L. About the same size as an average piece of carryon luggage.

Are my packages safe?

Yes! Your packages are shipped directly to your neighborhood localbox, and will remain secure until you arrive for pickup.

Can I track packages using the localboxs app?

Yes. You can scan or enter your tracking number in the app which will open the carrier tracking webpage.

Can I use localboxs for package returns?

Not yet. But we’re working on this, so stay tuned!

Are there additional fees to use localboxs?

The localbox app is free. Storage fees vary by merchant location. Please review your selected localbox location details for fee information.

Can I use localbox for deliveries from any website?

Yes. localbox works with any e-Commerce website and any courier.

Can I use localbox for deliveries from any website?

Yes. localbox works with any e-Commerce website and any courier.

What kind of items can be delivered to Locker?

most items can be delivered to Lockers, but there are a few restrictions, like the item’s size and weight. 

How can I host an LocalBox Locker?

Thanks for your interest in Localbox Locker! We’d like to gather a few details to begin the process of seeing if your location would be a good fit.
contact us using our contact page.